DRAFT — red-flag triage wording requires clinical sign-off v0.1-draft Clinical director (unassigned)
Call 911 or go to the nearest emergency department now if you have:
- Severe difficulty breathing or swallowing
- Bleeding that will not stop with firm pressure
- Rapidly spreading swelling of the face, mouth, or neck
- High fever together with facial swelling
- Serious facial trauma or a suspected jaw fracture
Do not wait for an office callback and do not use a website form for these symptoms. Emergency responders and the hospital are the right first step — our office can coordinate follow-up care afterward.
Urgent but not 911
For other urgent concerns, call the office
Phone is the fastest way to reach us — a team member can triage your situation and get you seen appropriately.
Call us
- Monday–Friday, 7:30 a.m.–6:00 p.m.
- Saturday, 7:30 a.m.–1:00 p.m.
Outside office hours: for a life-threatening emergency, dial 911
Urgent situations our office evaluates
- Significant tooth pain or a suspected dental infection
- Localized swelling or an abscess without the red-flag signs above
- A knocked-out, broken, or badly loosened tooth
- Post-operative concerns: bleeding, worsening pain, or possible dry socket
- Problems after surgery performed elsewhere
- Urgent referrals from dentists and physicians
Be ready
What to have ready when you call
You do not need all of this — but each item helps us help you faster.
- What happened, and when the symptoms started
- Where the pain or swelling is, and whether it is getting worse
- Any recent dental or surgical work, here or elsewhere
- Current medications and allergies
- Your dentist's name, if you were referred or have one
- If a tooth was knocked out: keep it moist (in milk or saliva) and call immediately
Please do not use website forms for urgent concerns
Online messages are not monitored continuously and are not a secure place for health details. For anything urgent, call. For emergencies, call 911.
Urgent concern? Call now.
A team member will triage your situation and tell you exactly what to do next — including where to go and how to find us.